Dear Mr. Communicator: Should I blog? Should I be on Twitter? — an executive looking for inspiration
When clients ask me these questions, the answer is almost always, “do you have something to say?” In other words, if you don’t have a message — a Core Concept — it’s fairly useless to worry about how you’ll deliver it.
To the business owner who dreams of getting a lot of “likes” on his Facebook postings, the concept of a message strategy can seem a bit foreign. So I illustrate it by talking about my favorite topic: dessert.
Lately, as I have been having occasional business meetings at Baker’s Square – for their free wireless Internet, of course – I’ve been thinking about pies.
Should I have Country Apple, French Apple or Apple Cinnamon? Should I accompany the pie with a cup of apple-flavored herbal tea?
They’re all different formats of apples, and obviously they couldn’t exist without the apple.
(At about this point, it should occur to you that in my fruit-flavored analogy, the apple represents the Core Concept. Clever, no?)
Let’s expand the analogy to include just plain apple slices, apple slices with peanut butter, apple slices in a salad, applesauce (on potato pancakes, of course), apple cider and taffy apples (a favorite of both my wife, Estee, and my daughter, Lia).
Before Blogging, Know Your Basic Message
If you don’t have an apple – a Core Concept – you’ll have a hard time coming up with something to blog about on a regular basis.
But if you have a basic message, or a perspective on your business, you’ll never run out of topics.
This all came up recently in a conversation with a potential client who owns a medical transcription service. His doctor clients record messages which get transcribed and inserted into electronic medical records systems. So what should he blog about? A series of posts about how to spell the disease du jour wouldn’t be very interesting.
Let’s pick a good apple (Core Concept) for him. When the client noted that medical practice managers are looking to cut costs, we suggested he start blogging about how to make a doctor’s office more efficient. Thanks to his existing subject-matter knowledge, he instantly had a thousand ideas for articles.
It’s just like a great cook who sees a bushel of apples and starts to imagine a dozen ways to make them into pies.
Once you get the Core Concept, you can create one-sentence comments on Twitter, three-sentence notes on Facebook, longer pieces on a blog and even more in-depth articles in professional journals.
Is he just repackaging the same content? Perhaps, but if he constantly relates it back to his business, he is attracting wider audiences who respect his opinions and are more open to using his transcription service.
That’s my Core Concept today. Care to join me for a piece of pie?